Help
Support
Have a question or problem? Check the FAQ below or get in touch.
How do I create an account? ↓
Open the BirdieBen app and tap "Create account". Enter your name, email address, and a password and you're ready to go.
How do I log a round? ↓
Go to the "Play" tab and tap the "Play" button. Choose your golf club, the course and tee, then enter your score per hole.
What's the difference between Quick and Normal entry mode? ↓
In Quick mode you only enter your score per hole. In Normal mode you also track your putts and whether you found the fairway, for more detailed statistics.
How do I set a goal? ↓
Go to the "Data" tab and tap the "+" button to add a goal. Choose between a handicap goal or a rounds goal.
How do awards work? ↓
On the "Data" tab you'll find "Awards": rewards you earn by hitting milestones, like your first hole-in-one or a new handicap record.
My golf club isn't listed. What now? ↓
Go to the "More" tab → "Golf clubs" and tap "Add club" to submit a new club.
My club is listed, but the course or tee isn't. What now? ↓
Open your club's page and tap "Add course" to add the missing course or tee yourself.
Can I manage someone else's account? ↓
Yes. If shared access has been set up for your account, you can switch between accounts from the account menu in the top right. Contact support to have this set up for you.
How do I delete my account? ↓
Send an email to support@birdieben.app requesting account deletion. We will process your request within 30 days.